Privacy Policy

1. Overview

This Privacy Policy describes how Let It Tee ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit our website, create an account, place an order, or otherwise interact with our services. We are committed to handling your information responsibly and in line with this Policy and applicable law.

2. Information we collect

• Account and contact: name, email address, phone number if you provide it, and account credentials when you register or check out.
• Orders and payments: shipping and billing addresses, order details, and payment-related information. Payment card data is processed by our payment partners; we do not store full card numbers on our servers.
• Communications: messages you send to support and records of correspondence.
• Technical data: IP address, browser type, device information, general location derived from IP, and usage data such as pages viewed and referring URLs, collected via cookies and similar technologies as described below.

3. How we use information

We use personal information to:

• Process, fulfill, and ship orders and send transactional messages.
• Authenticate accounts and provide customer support.
• Improve our website, products, and user experience.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our terms.
• Send marketing communications where permitted and with your consent or opt-out rights as required by law.

4. Legal bases (EEA/UK)

Where the GDPR or UK GDPR applies, we rely on: performance of a contract (e.g., fulfilling orders); legitimate interests (e.g., security, analytics, improving the Services), balanced against your rights; consent where required (e.g., certain cookies or marketing); and legal obligation where we must retain or disclose data.

5. Sharing and processors

We share personal information with service providers who assist us with hosting, payments, shipping, analytics, email delivery, and customer support. They may only use your data to perform services for us under appropriate agreements. We may disclose information if required by law, to protect rights and safety, or in connection with a business transfer (e.g., merger or acquisition), subject to applicable safeguards.

6. Cookies and similar technologies

We use cookies and similar technologies to operate the site, remember preferences, understand traffic, and measure campaign effectiveness. You can control cookies through your browser settings; disabling certain cookies may limit site functionality. Where required, we obtain consent before non-essential cookies.

7. Retention

We retain personal information only as long as needed for the purposes described, including legal, tax, and accounting requirements. Order and billing records may be kept for a longer period as required by law.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information; object to or restrict certain processing; withdraw consent where processing is consent-based; and lodge a complaint with a supervisory authority. To exercise these rights, contact us as described below. We will respond within the timeframe required by applicable law.

9. International transfers

If we transfer personal information across borders, we implement appropriate safeguards (such as standard contractual clauses) where required by law.

10. Children

Our Services are not directed at children under 16 (or the age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will take steps to delete it.

11. Security

We implement technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we encourage you to use strong passwords and protect your account credentials.

12. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. For material changes, we may provide additional notice as required by law.

13. Contact

For privacy-related questions or requests, contact us through our About page or the support options provided with your order. You may also refer to our Terms of Service.